Frequently Asked Questions
General information
What is Tasoro products?
Tasoro is a national brand of interior finishes selling direct to multifamily, student housing, hospitality. We are the only full solution in the industry offering quality product, logistics, warehousing, storage, kitting, forecasting, and custom manufacturing.
Where is Tasoro products located?
Our main office and showroom is located at 14107 Brighton Avenue, Gardena, California. Our Tasoro design center is located at 8520 Production Avenue San Diego, California.
How can I visit the showroom?
Please call or email our customer service to request an appointment.
Ordering and shipping
How can I place an order?
You can place an order directly through our client service team. Please call or email us today.
What payment methods do you accept?
We accept major credit cards, PayPal, ACH, wire and other secure payment methods.
Do you offer national and international shipping?
Yes, we ship our products both individually or palletized throughout the united states, Canada and Mexico. Shipping costs and delivery times vary based on the destination.
Returns and exchanges
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Please visit our returns page for more details.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at info@tasoroproducts.com.
Product information
Are your products eco-friendly?
Yes, we are committed to sustainability and many of our products are eco-friendly. All products can also be custom made to your specification. Inquire with your sales director for more information.
Do you offer warranties on your products?
Yes, we offer a limited lifetime warranty on all of our products. Please check the product details for warranty information.
Customer support
How can I contact customer support?
You can reach our customer support team via email at info@tasoroproducts.com or by phone at (310) 882-9747.
Additional services
Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for businesses. Please contact us for more details.
Do you offer kitting services?
Yes, we provide best in class kitting services for your every need.
Do you offer 3pl, warehousing and logistics services?
Yes! We offer the entire solution for your multifamily needs!
Can I track my order?
Yes, once your order is shipped, you will information how to best track your shipment. End to end visibility is paramount to our success.