Your satisfaction is our top priority. We will make every effort to process your return subject to the below policy:

Return Policy

  • Returns can only be processed within 30 days of delivery.
  • Returns are for merchandise credit only.
  • Returns will be credited subject to a 20% restocking fee.
  • Returns must arrive packaged in an unopened box in the original packaging, free from wear and tear.
  • The customer is responsible for any shipping costs to Tasoro.

Non-returnable Items

  • Any item that i custom made, special ordered, or not a current inventory item (i.e. cabinets, flooring, plumbing, etc.) will not be permitted a return
  • Discounted products are final sale.


  • Please contact your sales director to obtain a Return Manufacturer Authorization Number (RMA#)
  • Please write the RMA # visibly on the outside of the package, box, etc. Items returned without a proper RMA # will be immediately returned to sender at sender’s expense.
  • Merchandise credit will be available within fourteen (14) days of product receipt